Mobile banking has finally crossed a bit of a threshold with small business customers, as customer satisfaction ratings are up in new J.D. Power survey, while banks are beginning to see reduced reliance on customer account managers.The J.D. Power 2019 U.S. Small Business Banking Satisfaction Survey shows that 61% of small business customers now use their bank’s mobile app, compared with 53% of small business customers in the 2018 survey.
See Also: Chase, PNC Bank, Capital One, Citizens Bank, Regions Bank, Bank of the West, Union Bank, apps, mobile, banking, small business
NOTE: By Clicking in the “MORE” Link You Will be Leaving CardBuzz or Sites Owned and Operated by Ruebud Media. While CardBuzz Carefully Selects Articles Published by Established and Credible Sources We Are Not Responsible for 100% Accuracy of Third-Party Content. Any Opinions Offered within the Content Are Solely by the Source and not CardBuzz or its Affiliates or Partners.
CardBuzz Focus Areas: e-commerce; m-commerce; m-wallets; biometrics; cryptocurrency; artificial Intelligence; blockchain; fintech; fraud; NFC; POS; NFC; EMV; P2P; credit cards; debit cards; charge cards; prepaid cards; cross-border; cybersecurity; processing; consumer banking; loans; debt; insurance; mortgage; investing; saving; debt collection; sub-prime; consumer confidence; business confidence; investor confidence;
OTHER RELATED SERVICES:
PYRPTS (global payment reports)
PYVNTS (global payment events)
BankCenter (payment news releases)
CardFlash (payment executive news)
CardTrak (consumer payment news)
CardData (quarterly payment data)
CardBuzz is a Division of Ruebud Media, Inc.